Shipping Policy

Thank you for choosing Matrix as your source for all outdoor living products. All orders should expect to ship out within 3-4 weeks from time of payment. We will communicate expected shipping dates once order is processed. We are happy to deliver any size order in the greater Las Vegas NV metropolitan area for a one time fee of $75.00. If you live out of this area or would like to ship to friends or family please don’t hesitate to contact us with the products you would like and the zip code you need them shipped to and we can create a custom price quote just for you. Please call (702) 896-6212 or email us at info@matrixmetalworkslv.com for your quote today!

Refund and Returns Policy

Our products here at Matrix Metalworks LV are in many cases built to order. Due to the customizing capability of our products no refunds can be made and exchanges for equal product will only be accepted if the item(s) arrive damaged. All sales are final.

Shipped product:
Please note it is the customers responsibility to inspect for any and all damage to packaging and/or product and alert the driver and note bill of lading. Please also contact Matrix Metalworks at info@matrixworkslv.com with in 24 hours.

Locally delivered product:
Please note it is the customers responsibility to inspect for any and all damage to packaging and/or product and alert the delivery driver. Please also contact Matrix Metalworks at info@matrixworkslv.com with in 24 hours.

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